GLOSSARY
Algorithm
An algorithm is an executable sequence of defined steps for solving a task; such procedures can govern calculations, decisions or data processing.
Pricing rules make decisions repeatable
A straightforward example is a quotation calculation: the base price, volume tier and approved discount determine the offer through specified steps. Such rules can make recurring decisions consistent and reduce requests for clarification. Their effects depend on the inputs selected. If a rule considers revenue alone, it may favour low-margin deals. The software then executes an economically unsuitable decision reliably. Evaluating the algorithm therefore also requires examining its objective and the incentives embedded in the rule.
Exceptions need a defined route
Sales leaders need to know which cases the rule covers and when a person should reconsider the decision. A strategic new customer, unusual payment terms or scarce delivery capacity may require a different assessment. Deterministic processing helps reproduce a test; it does not prove that the rule is sound. An automated workflow should therefore be tested against documented edge cases. Ask which otherwise sensible deal the rule would reject, and which problematic deal it would actively favour. Those cases expose limitations that an average result can conceal.