GLOSSARY
Orchestration
Orchestration coordinates models, tools and processing steps into a connected workflow. It covers sequencing, handovers, failure handling and required approvals. The workflow may follow a fixed sequence or take different routes depending on the case.
From a conversation to a reviewed proposal
After a customer meeting, a workflow might organise requirements, retrieve missing product information and prepare a proposal. A discount outside the permitted range needs a decision from an authorised person. Orchestration defines how these steps interact and when work must pause.
Additional coordination is useful when it reduces handover errors or repeated work. It can also create waiting time and dependencies that are difficult to understand. Passing an unclear requirement through several stages does not automatically clarify it. Each stage should therefore have an understandable output and a named recipient.
Test the complete workflow
Acceptance cases should include unavailable data, contradictory statements and refused approvals. Retrying a failed operation must not create an unintended duplicate action. Observability helps locate the cause. For binding commitments, check whether human involvement happens early enough and provides sufficient information. The relevant outcome is a usable end-to-end process, including the exceptions that employees will actually encounter.